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Clear Voice Interview Services accepts referrals from a wide range of professionals involved in family law and child-focused decision-making. Our goal is to make the referral process efficient, transparent, and accessible for those seeking high-quality, neutral Voice of the Child (VOC) interviews.

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Who Can Refer?

 

We welcome referrals from:

• Lawyers and Law Firms – including those representing parents, guardians, or children in parenting, custody, and family-law matters.

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• Legal Aid Alberta – supporting clients who require accessible Voice of the Child services.

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• Arbitrators and Mediators – seeking independent, child-focused interviews to inform negotiation and dispute resolution processes.

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• Sitting Justices of the Court of King’s Bench and the Alberta Court of Justice, and professionals within the Alternative Dispute Resolution (ADR) process – where court-ordered or ADR-informed interviews are required to ensure the child’s perspective is meaningfully considered.

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• Divorce Coaches, Parenting Mentors, and Allied Family Professionals – who support families through separation and high-conflict parenting transitions and recognize the importance of hearing directly from children in a safe, neutral manner.

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• Parents and Guardians – may initiate referrals directly; however, participation requires the informed consent of all parties with decision-making authority.

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Referral Process

 

Referrals can be submitted directly at clearvoiceinfo@gmail.com. Once received, our team will respond promptly to confirm details, discuss timelines, and coordinate scheduling to meet family, court, or mediation deadlines.

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How to Refer a Voice of Child Matter

 

Referring a matter to Clear Voice Interview Services (CVIS) is simple. Our team will guide counsel and the parties through each step of the process.

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Legal Professionals

 

Step 1: Contact Us

Legal professionals are welcome to call us directly to discuss a potential referral or email us to request a phone consultation. ​

If you are ready to make a referral, send us the names and ages of the child or children, the names of the parties, and any relevant timelines or upcoming court dates.​

Where both parties are represented, we encourage counsel to include one another on the initial email thread. This helps keep communication transparent and allows the referral process to move forward efficiently.

 

Step 1A:

Parents/Guardians may email us directly and book a 15 minute phone consultation to see if our services are right for your matter.

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Step 2: Confirm Authority to Proceed

Voice of Child services may proceed with the consent of both guardians, by court order, or by an award or direction of an arbitrator.

Even where a court order or arbitration award provides the authority to proceed, we prefer to obtain the consent and cooperation of both guardians whenever possible. When children understand that both of their parents support their participation in the process, it can help reduce feelings of conflict or pressure and create the conditions for the best possible interview experience and outcomes.

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Step 3: Complete the Required Waiver

Once we receive the names and ages of the child or children, we will provide counsel with our consent and liability waiver for review and signature by the guardians and legal professionals involved.

If the matter is proceeding by court order or arbitration award, please also provide us with a copy of the applicable order or award.

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Step 4: Select Interview Dates

Once the completed waivers have been returned to us, we will provide available interview dates. Our team will then coordinate the two interview appointments for each child and provide the parties with the necessary attendance information.

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Step 5: The Child Participates in Two Interviews

Each child participates in two separate interviews, allowing them to be brought to one appointment by each guardian.

Whenever possible, we schedule the two interviews at least one week apart. This gives the child time to reflect on the first conversation without feeling rushed and provides an opportunity to return with additional thoughts or information.

The second interview allows the child to share information they may not have been ready to discuss during their first appointment, and to add to, clarify, or correct information they previously provided.

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Step 6: The Voice of the Child Report Is Prepared

Following completion of both interviews, CVIS prepares a comprehensive, neutral report reflecting the child’s views, experiences, and perspectives in their own words.

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Step 7: The Report Is Provided to Counsel

The completed Voice of the Child report is provided directly to the legal professionals, including the decision maker involved in accordance with our report distribution and confidentiality procedures.

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Parents/Guardians may email us directly and book a 15 minute phone consultation to see if our services are right for your matter.

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Ready to Make a Referral?

 

Call us directly or send us an email with the names and ages of the child or children to begin the referral process.

If you would like to discuss whether Voice of Child services are appropriate for your matter before making a referral, simply request a complimentary phone consultation.

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Matt Linzer: (780) 991-9950

Kim Burke: (780) 974-9928

General: clearvoiceinfo@gmail.com