Terms & Conditions

Last Updated: October 24, 2025

Welcome to Clear Voice Interview Services (“CVIS,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and related content (collectively, the “Services”). By using this website, you agree to these Terms. If you do not agree, please do not use our site or services.

1. Purpose of Services

CVIS provides specialized Voice of the Child and child interview services intended to assist families, legal professionals, and decision-makers in obtaining accurate and trauma-informed information directly from children in a neutral and professional setting.
The content provided on this website is for general informational purposes only and should not be construed as legal, psychological, or therapeutic advice.

2. Professional Neutrality

CVIS operates as an independent, neutral third-party service. We do not advocate for, represent, or provide legal advice to any parent, guardian, or party involved in family proceedings.
All interviews and reports are conducted in accordance with evidence-based, trauma-informed practices designed to protect the integrity of the information obtained from children.

3. Booking and Payment

Services are confirmed once written agreement and payment (in full or as otherwise agreed) have been received.
Fees are clearly outlined prior to booking. Additional costs (e.g., travel or document requests) may apply.
Late cancellations or missed appointments may result in a fee as per CVIS’s cancellation policy.

4. Confidentiality and Privacy

CVIS adheres to strict confidentiality standards. Personal information collected through interviews or online submissions is handled in accordance with Alberta’s Freedom of Information and Protection of Privacy Act (FOIP) and other applicable privacy laws.
Please review our Privacy Policy for full details on how information is collected, stored, and used.

5. Use of Website Content

All content on this site—including text, logos, graphics, and design—is the property of CVIS or its content providers and is protected by Canadian copyright law.
You may not reproduce, distribute, or modify any material from this site without prior written permission.

6. Disclaimer of Liability

While CVIS strives for accuracy, we make no guarantees regarding the completeness, reliability, or suitability of any information on this website.
CVIS shall not be held liable for any direct or indirect damages arising from the use or misuse of our website or services.

7. External Links

Our website may include links to third-party websites. CVIS is not responsible for the content or privacy practices of these external sites and encourages users to review their policies separately.

8. Changes to Terms

CVIS reserves the right to modify these Terms at any time without prior notice. Updated versions will be posted on this page with a revised “Last Updated” date. Continued use of our website constitutes acceptance of the modified Terms.

9. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the Province of Alberta and the applicable laws of Canada.
Any disputes arising in relation to these Terms shall be resolved in Alberta courts.

10. Contact Information

If you have any questions or concerns about these Terms, please contact:
Clear Voice Interview Services
📧 clearvoiceinfo@gmail.com
📍 Edmonton, Alberta